Guidelines for using Internet e-mail and mailing lists politely.
Contains basic 'rules' to follow when interacting with others online via email, chat or forums.
An international research and consulting firm, publishes the Online Customer Respect Index (CRI) and provides industry and company-specific research and analysis to help companies increase sales and customer retention by improving how they treat their customers online.
Guidelines and examples on how to respectfully communicate and interact with others on the Internet.
Information on netiquette, quizzes, advice, e-zine and forums.
A comprehensive guide to all aspects of electronic communication, including Telnet and FTP. A question and answer section is also given.
Detailed guidelines for the use of email and other electronic communications.
Computers /
Education /
Internet /
FAQs,_Help,_and_Tutorials
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