Provides recording and analysis software designed to enable customer contact centers within a company to record and evaluate interactions through multiple communications media, such as telephone and Web chat. (Nasdaq: WITS).
Offers a range of solutions for continuous and selective contact recording, with data analysis functionality.
Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing.
Provides established predictive dialing and interactive communication software for the call center environment.
Provider of Call Center recording and quality audit solutions.
The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business.
Provides workforce planning tools for call centers, including schedule agents and performance analysis.
Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations.
Provides predictive dialers, IVR, ACD and call center management software. Software implementation, education and support is also offered.
Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching.
Business /
Telecommunications /
Software
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