Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development.
Provider of systems development software and integration solutions for customer service contact centers.
Provider of call center technology, including software, predictive dialer systems, and web development products.
Provider of online workforce management tools for forecasting agent staffing requirements at call centers.
Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.
Offers a range of call center software tools for forecasting and staffing.
Offers call recording and monitoring systems to meet the agent training, evaluation and survey needs of customer call centers.
Provides workflow management software for contact centers. Allows call scripts to be written in minutes by non-technical users, including screen popping and full reporting suite.
Provider of management information systems for center-based automatic call distribution systems.
Business /
Telecommunications /
Software
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