(US) - Performance improvement consulting firm that assists call center organizations with strategic planning.
(US) - Offering network-based call detail reporting to inbound call centers.
(UK) - A consulting company that delivers professional services and practical tools to support contact centers.
(US) - Providing knowledge, experience, and counsel in support of call center services.
(US) - Produces customer relationship management research.
(US) - Provides call center consulting services focused on operational and service needs.
(US) - Offering consulting services for call centers including assessment of technology tools, best practices and benchmarking, call handling processes and procedures, customer retention strategies.
(US) - Consulting firm specializing in inbound and outbound customer contact centers.
(US) - Consulting team of call center professionals specializing in design and development of IVR, ACD and CTI systems.
(US) - Offering training, scripting, programming and reporting services based around Nortel products.
Business /
Business_Services /
Customer_Management /
Customer_Support
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