(AU) - Consultants for contact/customer service centres including set up, evaluation, training and benchmarking.
(US) - Operations consulting company specializing in customer contact management and call center engineering. Services include site selection analysis and resource management.
(CA) - Offering consulting services for inbound and outbound call centers. Focus includes facility design, technology solutions, staff assessment and training.
(US) - Consulting and managed services firm offering contact center and telecom infrastructure solutions.
(US) - Contact center consulting firm specializing in strategic planning, process optimization, agent scheduling, enhanced technology utilization and supervisor training.
(US) - Independent consultants specializing in call centers, contact centers and customer relationship management.
(US) - Professional speaker and trainer of customer service supervisors and staff to improve call center performance.
(US) - Recruitment consulting firm specializing in helping call centers find, hire and keep top performers.
(CA) - Offers contact centre technology and workforce management consulting. Features project management, strategic planning, cost benefit analysis and cost reduction studies.
(UK) - Consulting firm which works with public sector organisations to improve helpline and call centre service delivery.
Business /
Business_Services /
Customer_Management /
Customer_Support
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