(US) - Chicago-based consulting firm with focus on enhancing and integrating call centers in order to increase sales and improve customer service.
(UK, US, SE) - Offers call center consulting and services. Features staff training, mystery shopping, call center performance management and customer satisfaction surveys.
(US) - Offers training for telemarketers, customer service representatives and call center managers.
(US) - Automatic do not call list compliance for call centers. Do not call list protection advice provided.
(US) - Offers free consulting on locating the best service provider for your inbound call center needs.
(NZ, AU, US, UK) - Provider of consultancy services and vendor of a call recording solutions.
(NZ, US, AU) - Provides call accounting solutions, call centre management and corporate directory solutions.
(US) - Tools for call center professionals including associations, books, newsletters and consulting services.
(US) - Call centre technology consultants. Offers call center assessment, call flow/IVR re-engineering, technology RFP management and reporting assessment.
(US) - Provider of contact center management solutions including performance monitoring and measurement.
Business /
Business_Services /
Customer_Management /
Customer_Support
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