(US) - Specializes in skills training for call center agents and managers through various online courses and e-books.
(US) - Provides consulting to companies on matters such as call center outsourcing and off-shoring.
(US) - Consultants in call center and teleservices design and operations.
(CA) - Company offers IT and management consulting for contact centres and call centres.
(US) - An international training and consulting firm, providing educational seminars and materials for managers of incoming call centers.
(US) - Provides performance improvement, turnover reduction, training, technology selection, and management recruitment.
(US) - Quality monitoring services with live "panel" members. Provides feedback on the effectiveness of contact center representatives, voice response system, or speech recognition application.
(US) - Full service training and business consulting company, serving the call center industry and telemarketing businesses.
(US) - Call center consulting firm specializing in outsourcing.
(US) - A management and technology consulting firm specializing in call center and customer relationship management.
Business /
Business_Services /
Customer_Management /
Customer_Support
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